Where’s the Next Lee Iacocca When You Need Him?

The auto execs have not made their case in Washington D.C.  Speaker Nancy Pelosi is saying Congress has not yet seen a plan in which they can invest taxpayer money.  Almost half of Americans don't think a bailout should be undertaken (read article here).  

For those of us who've been around a while, reflections on the last time an auto company asked for help are inevitable.   It was 29 years ago, from September into December of 1979, that Lee Iacocca (former Ford executive) and the UAW asked Congress to provide $1.5billion in loan guarantees (not a loan – not cash – just a government guarantee) in order to save Chrysler from bankruptcy.  The economy was bad, but nothing like the banking crisis we're in now, and a recalcitrant Congress was not happy.  Nonetheless, they prevailed and Democrat Jimmy Carter signed guarantee approval in January, 1978. (Read about the Chrysler loan guarantee here.)

By all accounts then, and certainly later, Lee Iacocca was nothing like Rick Waggoner (GM CEO) or Alan Mulally (Ford CEO).  Iacocca had been fired from Ford because he told management they were going the wrong direction.  He was a person willing to dissent, to Disrupt, and he'd shown it at Ford before ever coming to Chrysler.  Additionally, as a new leader at Chrysler, he was willing to demonstrate changes were afoot by proposing from the beginning to place the head of the UAW on the Chrysler Board of Directors.  After decades of labor wrangling, this was a significantly Disruptive act never before considered – and showed a leader willing to do things very differently.  Mr. Iacocca even promised to take no salary his first year – he'd only get paid if his plan worked allowing him to earn a bonus according to predefined metrics. (Imagine that – an executive with real skin in the game.)

Iacocca was never a fellow to do what was "easy" or "natural".  A feisty fellow with Italian roots, he spoke his mind.  When Ford was making boring cars, and considered the Edsel "every man's car" (the Edsel was an enormous failure), Mr. Iacocca conceived of the Mustang — a car that was small, sporty and affordable.  Something otherwise not on the American market scene.  That car, more than anything else, saved Ford in the 1960s.  Even today, Ford is hanging its future and much of its brand image on the 45 year old Mustang.

When he got to Chrysler, Iacocca kept that focus on the future.  At a time when automakers were struggling to figure out a profitable way to develop cars that fit American needs he brought out the mini-van – a practical vehicle never before seen.  As the economy improved he felt a convertible would be a good idea.  He asked his head of engineering how long it would take to make a convertible for him to test – and the exec told Mr. Iacocca 3 years.  CEO Iacocca told his engineer he didn't understand – Iacocca wanted him to pull a car off the line, take a saw and cut the top off.  That should take about 4 hours.  The action was taken, and Mr. Iacocca took the topless sedan for a ride around the block.  In less than an hour he was convinced bringing back convertibles would be a huge boost to Chrysler profits.

Mr. Iacocca didn't look to his customers for ideas, he looked at future needs and competitors.  Mr. Iacocca studied the cars, and manufacturing processes, from Europe and Japan.  By obsessing on everything they did he found ways to make better cars that were more desirable and less costly.  At a time when the Japanese Yen was a screaming buy compared to the dollar he changed processes to permenantly lower car costs – not relying on layoffs or more traditional cost cutting – making his company much more competitive than Ford or GM.

Mr. Iacocca never was slow to Disrupt those around him, or the market.  As discussed, he was ready to launch new car concepts quickly, and go to the union with changes in work rules and compensation schemes.  He created White Space everywhere from car design to manufacturing process groups to union discussions in order to find ways to make his company competitive with offshore players – and the most preferred of the American auto companies.

Ledership makes a difference.  Congress has asked Messrs. Waggoner and Mulally to sell off the private jets, cut executive pay and produce a plan that shows the future will not be like the past.  And that's fair.  But it's not at all clear these leaders are of the Iacocca (or Jobs) way of thinking.  If they keep trying to preserve what used to be normal, things aren't likely break their way from those in charge of giving a bailout.  Mr. Iacocca is now retired, and far removed from the demands and dilemmas of the current auto manufacturers.  But there are other managers out there – other leaders with the ability to focus on the future, obsess about competitors, Disrupt and implement White Space to turn around these troubled companies.  I sure hope someone puts them in the right place to persuade Congress fast – before a couple million people lose their jobs and this recession turns into a Depression!

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